Privacy Policy

CaptionCompliance ("we," "us," or "our") operates the captioncompliance.com website and related services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and a hashed version of your password. If you sign in with Google, we receive your name, email, and profile image from Google's OAuth service.

Images You Upload

When you use our service, you upload images for analysis. These images are sent to our AI provider (Anthropic) for processing and are not permanently stored on our servers. We do not retain your original image files after the generation is complete.

Generated Text

The alt text and long descriptions generated from your images are stored in your account so you can access your history. You can delete individual entries or your entire account at any time.

Usage Data

We collect basic usage information such as pages visited, features used, and credit balance activity. This helps us improve the service and troubleshoot issues.

How We Use Your Information

• To provide the alt text generation service
• To maintain your account, history, and credit balance
• To communicate with you about your account or service updates
• To improve the quality and reliability of our service
• To prevent abuse and enforce our Terms of Service

Third-Party Services

We use the following third-party services to operate:

• Anthropic (Claude) — Our AI provider. Images you upload are sent to Anthropic for analysis. Anthropic's use of this data is governed by their own privacy policy.
• Google OAuth — If you choose to sign in with Google, your authentication is handled by Google's identity service.
• Vercel — Our hosting provider. Vercel processes web requests on our behalf.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and Sessions

We use essential cookies to keep you signed in and maintain your session. We do not use advertising cookies or third-party tracking cookies. If we add analytics in the future, we will update this policy.

Data Retention

Your account data and generation history are retained for as long as your account is active. If you delete your account, we will remove your personal information and generation history within 30 days. Uploaded images are not stored after processing.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Export your generation history

To exercise any of these rights, contact us at the email address below.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@captioncompliance.com.